003: How to Increase Engagement from Your Reps During Training
Our 3 tips to increase your rep's engagement: make it a consumer experience, increase their attention level, blur the lines between required training!
Our 3 tips to increase your rep's engagement: make it a consumer experience, increase their attention level, blur the lines between required training!
00:00-00:25 Introduction
00:25-00:54 Question: Why the Rep's Experience?
00:54-01:59 Answer: Experience Matters
01:59-07:15 The Challenge: Keeping Attention
07:15-08:44 The Opportunity: Higher Motivation to Engage
08:44-09:50 Question: Why Button up the Experience?
09:50-12:09 Answer: Only the Rep Knows the Experience
12:09-17:12 Tip #1: Consumer Experience
17:12-20:44 Tip #2: Reduce & Increase
20:44-28:05 Tip #3: Combine Interactions
28:05-31:00 C2A: Be a "Secret Shopper"
31:00-31:08 Ending
00:00-00:25 Introduction
00:25-00:54 Question: Why the Rep's Experience?
00:54-01:59 Answer: Experience Matters
01:59-07:15 The Challenge: Keeping Attention
07:15-08:44 The Opportunity: Higher Motivation to Engage
08:44-09:50 Question: Why Button up the Experience?
09:50-12:09 Answer: Only the Rep Knows the Experience
12:09-17:12 Tip #1: Consumer Experience
17:12-20:44 Tip #2: Reduce & Increase
20:44-28:05 Tip #3: Combine Interactions
28:05-31:00 C2A: Be a "Secret Shopper"
31:00-31:08 Ending
